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While personalisation and service choice remains a central plank of the Labour Government's policies in health and social care, there is a growing evidence base confirming that ethnic minority groups, are disadvantaged as service users in the UK. Building on some baseline data collected in 2000 and 2003/04, our recent research (Jutlla & Moreland, 2007) has reaffirmed the difficulties that Asian carers have in accessing services when caring for a relative with dementia.While such access data is important, we wish to move beyond the demographic aspects to consider the existential realities (the ontology) of the lives and cultures of those in minority ethnic groups. This paper consequently discusses the diversity and complexity of migration patterns among the Sikh community living in Wolverhampton. The paper conceptualises some of the ways in which different migration experiences and the realities of daily life influence the perceptions, experiences and patterns of care among migrant Sikh carers in Wolverhampton caring for an older person with dementia. The paper thus explores the thesis that the Sikh community is not a homogeneous group; and that the diversity and differences within the Sikh community can have important implications for care. Taking a biographical narrative approach to fieldwork, the relevant factors to be considered include: the carer's country of origin; their migration route and reasons for migration; their age at migration and the cultural experiences of the carers and their communities both in the UK and India.

The first of a series of lectures arranged by the Wine Trade Club for the present session was given on March 8th, at Vintners Hall, London, when Mr. R. H. Monier‐Williams, B.A., read a paper on “ Legal Matters in the Wine and Spirit Trade ”. Capt. F. H. T. Ree, R.N. (Rtd.), occupied the chair, and in opening the proceedings said that probably most of those present were aware of the fact that Mr. Monier‐Williams was the greatest authority on the problems which beset their trade and he had steered them very successfully through more troubles than he cared to remember. In the course of his address Mr. Monier‐Williams referred to the question of misdescription of an article, and more particularly in relation to wine labels. The Merchandise Marks Act provided that every person who applied any false trade description to goods should be guilty of an offence unless he proved that he acted without intent to defraud. The most usual way in which a trade description was falsely applied was on a label, but the delivery of an invoice containing a false trade description of goods was an “ application ” of that description, and a retailer who gave such an invoice was, prima facie, guilty of an offence under the Act. To establish the defence that he acted without intent to defraud, the defendant must satisfy the Court that he did not know that the trade description which he applied to the goods was false, because he was mistaken as to what the goods really were. For instance, a wine merchant bought, in all good faith, several dozen bottles of wine labelled “ sherry”. It was invoiced to his customers as “ sherry ”, to which it was found to bear no resemblance except possibly in colour. The wine merchant was entitled to be acquitted, but he must have acted in good faith. If the prosecution proved that the merchant knew or must have known perfectly well that the stuff was not sherry, or that he applied the description without caring whether it was true or false he should be convicted. In answering charges a defendant would establish a defence if he proved that he was mistaken as to what the goods were and did not know, therefore, that the trade description was false. Nevertheless, his defence would fail unless he could establish certain matters laid down in the Act, namely that, having taken all reasonable precautions against committing an offence, he had at the time no reason to suspect the genuineness of the trade description, and that, on demand made by or on behalf of the prosecution, he gave all the information in his power with respect to the persons from whom he obtained the goods.

The purpose of this paper is to propose a conceptual model of engagement, appropriated from social media marketing, as a sense-making framework to understand engagement as a measurable process through the development of engagement profiles. To explore its potential application to education the paper follows previous work with Personalised Learning strategies to place emphasis on the promotion of the learner voice – their ability to influence decisions affecting them and their community.

This paper will position engagement as a sociocultural process and adopt an Activity Theory based methodology demonstrated through a desk analysis of VLE data from a further education college.

The analysis suggests that the approach can yield insights that may be elusive in traditional measures reinforcing the overall conceptual proposal for a multi-method approach to profiling learner engagement.

The paper has focused on presentation and exploration of the conceptual approach, which has limited the scope to broaden the discussion of the desk analysis and wider findings that this approach reveals.

It is intended that the approach offers a generalizable model that can be adopted by institutions planning to measure engagement or develop learner activity profiles. Several areas of immediate potential are identified throughout the paper.

This paper contributes a multi-method approach to engagement as argued for in recent engagement literature. This should offer institutions a way to realise value from emerging ideas within related domains of Learning Design and Learning Analytics.

The purpose of the paper is to present a cross‐cultural analysis of information literacy and library use among Latino and white undergraduates in an American university.

A large‐scale, random sample survey of information literacy skills, and library instruction experiences and attitudes was undertaken at a large public university in the USA.

More white students accessed the internet from home than Latino students; however, both spent an equal amount of time searching the internet and library databases. Latino students used the physical library more than white students. More Latino than white students had formal library instruction. Over two thirds of the respondents agreed or strongly agreed that their research skills contributed to their academic success. Latino students did not perform as well as white students on the test questions on information literacy knowledge.

While an argument over the relative merits of an objective test of information literacy versus direct assessment of student work is beyond the scope of this study, it would be worthwhile to undertake to see if the results would be different.

Given the differences in test scores despite more Latinos attending library instruction, improvements in outreach, pedagogy, and assessment methodologies may be needed.

As there are over 220 Hispanic‐Serving Institutions of higher education in the USA, these findings could be applicable to other libraries.

Few if any researchers have compared test scores on information literacy knowledge and library use based on a cross‐cultural analysis.

Federal attempts to stimulate technological innovation have been unsuccessful because of the application of an inappropriate policy framework that lacks conceptual and empirical knowledge of the process of technological innovation and fails to acknowledge the relationship between knowledge production, transfer, and use as equally important components of the process of knowledge diffusion. This article argues that the potential contributions of high‐speed computing and networking systems will be diminished unless empirically derived knowledge about the information‐seeking behavior of the members of the social system is incorporated into a new policy framework. Findings from the NASA/DoD Aerospace Knowledge Diffusion Research Project are presented in support of this assertion.

Retro-marketing is rampant. Throwback branding is burgeoning. Newstalgia is the next big thing. Yet marketing thinking is dominated by the forward-facing discourse of innovation. The purpose of this paper is to challenge innovation’s rhetorical hegemony by making an exemplar-based case for renovation.

If hindsight is the new foresight, then historical analyses can help us peer through a glass darkly into the future. This paper turns back time to the RMS Titanic, once regarded as the epitome of innovation, and offers a qualitative, narratological, culturally informed reading of a much-renovated brand.

In narrative terms, Titanic is a house of many mansions. Cultural research reveals that renovation and innovation, far from being antithetical, are bound together in a deathless embrace, like steamship and iceberg. It shows that, although the luxury liner sank more than a century ago, Titanic is a billion-dollar brand and a testament to renovation’s place in marketing’s pantheon. It contends that the unfathomable mysteries of the Titanic provide an apt metaphor for back-to-the-future brand management. It is a ship-shape simile heading straight for the iceberg called innovation. Survival is unlikely but the collision is striking.

This paper makes no claims to originality. On the contrary, it argues that originality is overrated. Renovation, rather, rules the waves. It is a time to renovate our thinking about innovation. The value of this paper inheres in that observation.

The critical budgetting month of March is over, and we are at liberty to glance at the general position of libraries in regard to finance. As we anticipated, certain retrenchments have been effected in the form of reduced contributions from municipal rates, but while these have been regrettable they have in no case been so drastic as utterly to cripple the libraries involved. The unfortunate circumstance in the matter is the haphazard way in which reductions are made. An example worth quoting of this kind occurred at Ealing, where a councillor moved successfully that the appropriation for libraries be reduced to £1,500, without specifying in what directions economies were to be effected, or troubling himself about the working of a system of libraries upon this manifestly inadequate sum; but, after all, to tilt at haphazard methods is to tilt at British character. Naturally, the old exploded arguments against public libraries were advanced in various discussions, as at Croydon, where a councillor stated that the librarian's hours were spent “in handing novels to servant girls, who had nothing better to do,” a statement which he must have known to be untrue; but such arguments have met with small success, and on the whole the libraries have been supported.

The purpose of this paper is to investigate the implementation challenges of one of lean construction’s recent tools, the last planner system (LPS), by exploring issues in the New Zealand construction sector to identify potential areas for improvement. To achieve this aim, the study formulated two objectives: to present the challenges in LPS use and to explore solutions by using an Excel spreadsheet for facilitating LPS applications.

The study drew primarily upon a case study approach. A fieldwork study and document analysis of a New Zealand construction project were conducted with an extensive literature review undertaken on the LPS concept.

The findings revealed that although an automated spreadsheet could be a simple and inexpensive option for using the LPS, data collection, storage and transfer into the spreadsheet could significantly influence the reliability of the LPS outcomes. Most data utilisation challenges were found to occur around the three data sets included in the weekly work plan (WWP). The study presented several automation solutions which had been applied to overcome data utilisation challenges.

Among the first of its kind in the construction industry, this study, with its first-hand account of an organisation which uses the lean paradigm, provides an in-depth insight into LPS tool implementation. The study extends the current body of knowledge by unearthing the challenges of LPS integration into construction activities and presenting efforts undertaken in a construction case project to overcome relevant issues. This adds value by enhancing the reliability of the LPS and, consequently, the effectiveness of its implementation in practical terms.